Manager of Product Delivery - Team Lead

** This is an opportunity to lead our team of top-notch software engineers working closely together on interesting projects for our clients. This position is fully remote (indefinitely). **  

This is an opportunity to lead a talented team of product delivery professionals as they drive successful outcomes across a variety of complex, client-facing software projects. We are looking for a candidate who excels in problem-solving, honest communication, and team building. Your primary responsibility will be to align, engage, and develop the team, ensuring the successful delivery of high-quality technology solutions for our clients. 

The Product Delivery Manager will lead a team of Product Owners and Delivery Leads with the goals of: 

• Continuously growing in capabilities and learning from each other 

• Delivering high-quality and high-value digital solutions using Microsoft Technologies 

• Establishing trust and long-term relationships with our clients 

• Providing strategic oversight and proactive management across our diverse client project portfolio 

Highlights & Benefits of working at Emergent Software 

• Work closely with other talented product delivery team members. Our vetting process means you can count on your team members to know what they are talking about. 

• Work from home or work remotely from anywhere you want. 

• Flexible work schedule meaning you can work regular hours or choose weekends and evenings. 

• Work-life balance is essential and highly valued at Emergent Software.  

• Work on interesting projects solving complex business problems with technology. 

• 100 hours per year to focus on your professional development. We invest in your growth! 

• Profit sharing bonus means as we’re successful, you’re successful. 

• Excellent benefits package including medical insurance, dental, vision, 401(k) matching, FSA, disability, life insurance, and paid parental leave. 

Primary Duties 

• Cultivate a culture of professional growth, knowledge sharing, high-quality standards, and strong client relationships. 

• Manage HR aspects, including 1:1s, consistent feedback, performance reviews, goal setting, benefits management, and conflict resolution. 

• Support the early sales process when needed, acting in a Product Owner or Product Manager role by guiding discovery conversations or coaching team members on client-facing calls. 

• Allocate team members to projects, maximizing skill alignment, growth goals, and productivity. 

• Foster peer mentorship and collaboration across the team. 

• Function as an escalation point to resolve project issues and unblock work. 

• Balance your team's priorities between client work, personal growth, and internal initiatives. 

• Collaborate with recruiters and potential candidates to create job openings and evaluate/hire candidates. 

• Communicate company values, news, and initiatives effectively, and relay your team’s feedback to the rest of the leadership team. 

Required Qualifications 

• Proven experience leading a team that included roles such as scrum masters, project managers, product owners, product managers, or equivalent. 

• Experience in a client-facing consulting environment, either as part of a professional services firm or through independent work. 

• Demonstrated expertise in team building, coaching, and performance management. 

• Deep understanding of software development life cycles and modern delivery methodologies 

• Practical experience applying Agile (Scrum, Kanban) and traditional project management principles 

• Experience working with and presenting to senior stakeholders, including C-Suite level executives. 

• A solid understanding of how websites, web applications, APIs, databases, and the cloud function at a high level. 

• Experience with agile work organization tools (Azure DevOps, Jira, Trello, Basecamp, Rally). 

• Experience operating as the liaison between agile development teams and stakeholders / senior stakeholders in defining requirements, performing business analysis, and driving delivery in the right direction. 

• Strong technical writing, verbal communication, and presentation skills are a must. 

• Occasional travel to client sites may be requested for activities such as annual planning meetings. Although travel is not expected to be frequent, the ability to accommodate occasional travel is required. 

Nice to Have Experience 

• Experience developing delivery standards, playbooks, or frameworks used across the organization 

• Strong technical background enabling you to provide credible leadership to development teams and accurately evaluate complex project risks and issues. 

Our Vetting Process

At Emergent Software, we work hard to find the best analysts capable of delivering high quality software for our clients. If you think you’re one of those, please understand that the effort put into this by people like yourself helps us be successful in surrounding you with other top-notch people. Here are the steps of our vetting process for this position:

1. Application (5 minutes)

2. Online Assessment (40-50 minutes)

3. Initial Phone Interview (30-45 minutes)

4. Technology Knowledge Assessment Interview (20-30 minutes)

5. Challenge Interview (90 minutes)

6. Final Interview (60-90 minutes)

7. Job Offer!

Benefits Package Details

• Medical Insurance: up to 80% of your monthly medical premium (HSA options available)

• HSA Contribution: up to $144/month

• Dental & Vision Insurance: up to 50% of your monthly dental and vision premium costs

• 401(k) plan: company match up to 4% of salary

• Profit sharing bonus: up to 15% of salary paid quarterly

• Extra compensation: get paid extra for work over 40 hours/week

• Employee referral & customer referral bonuses

• Flex Spending Account (FSA) for Dependent Care & Healthcare Costs

• Dependent Care FSA Contribution: $90/month

• Short Term Disability: $500/week for 12 weeks

• Long Term Disability: up to $6,000/month

• Group term life and AD&D insurance: $50k

• PTO, standard holidays, 2 floating holidays

• Paid parental leave: 2 weeks

• Staff development program: 100 hours/year plus training costs

About Emergent Software

Emergent Software is a fast-growing software development, cloud consulting, and data engineering company serving clients across the country. We are regularly adding to our team of talented software engineers, cloud architects, data engineers, UX designers, technical product owners and more who can help us deliver high quality services for our clients.

We are a remote-first company

Since our inception, we've embraced a remote-friendly culture, promoting work flexibility beyond the norm. When the pandemic struck in 2020, our transition to fully remote work was seamless—just a matter of cleaning out the fridge. Recognizing an opportunity, we adopted a remote-first approach and began hiring talent from anywhere. We continue to offer our signature Minnesota-nice, Midwest-friendly attitude, ensuring everyone feels valued, whether or not they're familiar with the skyway system.

Your career grows with us

Working with talented engineers on interesting projects creates an engaging environment for software development enthusiasts. By working directly with our experienced team, participating in our staff development program, and solving complex problems across a variety of projects, you’ll find numerous opportunities for long-term career growth.

At Emergent Software, your ideas will be heard, you will grow exponentially as a master of your craft, and you will enjoy working other dedicated team members to deliver software solutions for our clients.

Check out what others say

Visit our Glassdoor page to discover how employees enjoy our remote working structure, flexible hours, profit sharing program, and more!

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